KE Duplicate Bill: How to Check, Download PDF, and Pay Online
Have you lost your K-Electric bill today? It is the most annoying thing when we figure out the payment, and we can’t find the bill. But don’t worry, KE Duplicate bill got you covered and makes life easier. You can easily check, pay, or download the bill to avoid the long queue and wait to pay the bill in the office. There are simple steps provided so you can check the charges and payment options, and analyze charges.
About the KE:
K-Electric or KE is the largest power supply for Karachi in Pakistan. It powers the lights for four million people in the city and more. It came into being in 1913 in Karachi. K-Electric has more than 3.7 million customers across the country with expanding up to 6500 square meters. It’s the only vertically integrated utility in Pakistan. Furthermore, it spreads from Karachi to the parts of Sindh like Gharo and Dabeji, and also some parts of Balochistan, Uthal, and Bela.
K-Electric Service Areas and Overview
For over a century, K-Electric has been powering Karachi, and it’s the only vertically integrated utility in Pakistan. It covers a 6500 square meter area, handling generations, transmission, and distribution. It has more than 3.7 million customers from all over Karachi, parts of Sindh(Dhabeji, Gharo), and Balochistan(Hub, Uthal, Vinder, Bela).
From 2009, KE has had many shareholders who have spent more than $4.1 billion and increased production to 1,057MW, also transmission and capacity reached 29% and 60% and reduced losses by 15.5%. KE network presents over 2,000 11 KV feeders with 29,000 km of lines and up to 30 distribution centers. The 70% network is excluded from loadshedding because paying bills on time and while 30% can get scheduled outages up to 6-10 hours. For more details, please visit the website of KE or the KE app.
Areas Under K-Electric’s Jurisdiction
KE empowers the lights across an enormous region in the Country. Following is the details list of cities.
- Karachi
- Malir
- Landhi
- Korangi
- Lyari
- Saddar
- Clifton
- Gulshan-e-Iqbal
- North Nazimabad
- Gulistan-e-Jauhar
- Defence Housing Authority (DHA)
- Gulshan-e-Maymar
- Gulshan-e-Hadeed
- Bin Qasim
- Orangi Town
- Baldia Town
- Shah Faisal Town
- Liaquatabad
- SITE Area
- Keamari
- Nazimabad
- Federal B Area
KE controls a large region with a strong setup, including 2,000 high-voltage feeders and nearly 29,000 km of power line distributed through 30 distribution centers. KE is promising power to those areas to make sure that all customers are facilitated. For the latest updates and alerts about your location, please visit the KE websites or download the KE Live app.
How to View and Download Your KE Duplicate Bill Online
As we all know to paying bills regularly avoids fines and stresses urself about it. But in case you lost your bill, don’t worry, KE Duplicate Bill online got you covered with a few easy steps to view and pay your bills and other information about electric charges. Here are the easy instructions to access or download your duplicate bills.
Steps to View and Download Your K-Electric Duplicate Bill
Visit the K-Electric Website or a Trusted Platform
Start your internet browser and visit the K-Electric website or checkbills.com.pk. Both are easy to use to find and get your bill.
Input Your Consumer Number
Enter your 13-digit consumer number in the field, which can be found on the top right corner of any previous bill. Make sure to type it accurately, and it can take some time to check the quick captcha to confirm.
Check Your Bill Details
Click on the “View Bill” button, and your K-Electric Duplicate Bill will open on the screen. You can easily check the due date, outstanding charges, and billing date.
Save the Bill as a PDF
You can also keep a record of your bills for all you need to click the “Download PDF” button. A PDF file will be saved on your hard drive.
Explore More Features
You can also check out more features on the home page, like payment options, due date, or to settle your bill. All information about your bill is right on the same page of your K-Electric account.
Where to Locate Your K-Electric Account Information
It’s very easy to find your consumer number, which is located in the top right corner of any K-Electric bill.
- Account Holder Name: The KE account is registered with your name.
- Service Address: Power supply Address of K-Electric
- GST/NTN Number: Used for Tax filing.
- Tariff Information: Charges for the usage of K-Electric in your location.
For any inquiries about your bills, you can contact customer service at 118 or visit their Integrated Business Center(IBC)..
These simple steps make it easy to manage your K-Electric bills. It is also quick and easily accessible from anywhere.
Subscribe to K-Electric e-Bill:
Save your time and Switch to e-bill and fill out the form at the end of the month, and you will receive your e-bill via e-mail. Always check your junk folder and inbox properly so you don’t miss the due date. Note! K-Electric will not be responsible if the bill is misplaced in your email. Keep your email address updated and add noreply@billingke.com.pk to your safe sender list.
K-Electric WhatsApp and SMS Services
K-Electric provides 24-hour WhatsApp and SMS services to its customers for quick response. Also, you can report any issues with the electricity.
K-Electric WhatsApp Service
K-Electric WhatsApp Service provides fast services to its customers without calling. Whether it’s about checking your bills, complaining, or a tax certificate
How It Helps You
- Instant Access: With quick access, you can get your KE duplicate bill, report loadshedding, etc.
- No Phone Tag: The automated bot handles all the customer inquiries to save them time. The automated bot handles everything, saving you time and stress.
Getting Started with KE’s WhatsApp Service
- QR Code Scan: To link KE official, simply scan the QR Code located on the KE website from your WhatsApp
- Save & Message: Save the KE Official Number (+92 348 0000118) to your contacts so you can message them on WhatsApp any time.
If you are using it for the first you will need to show the 13-digit KE consumer number to link your account.
KE Official QR Code
The KE QR code saves time to get linked to WhatsApp services, which are easily available on their websites, electricity bills, or social media.
KE Official Number (+92 348 0000118)
This number is the free direct line to get connected with the KElectric WhatsApp bot. Mobile network data charges may apply when not using a Wifi.
KE Duplicate Bill via SMS
If you are not on WhatsApp, relax because KE provides SMS service. Just type and send your 13-digit consumer number to 8119, and you will get a duplicate KE bill straight to your phone.
K-Electric SMS Unsubscription Instructions
Getting too many SMS alerts can fill the storage of your phone, but it’s ok because you can unsubscribe from them. Just text “STOP” to 8119, and you will get a confirmation of your subscription. Remember, you can always get a subscription any time again.
Need Help?
- WhatsApp Hiccups? Send an email to whatsapp@ke.com.pk to solve the query.
- Other Options? Call 118 and try to connect with them on the KE Live App
- Pro Tip: Always bookmark this guide for quicker access.
KE Bill Payment Methods
Bank Branches & ATMs
The following are the bank branches where you can pay in person or by ATM. Remember to show the 13-digit KE account number.
- Bank Alfalah
- Askari Bank
- Allied Bank
- Faysal Bank
- Meezan Bank
- HBL
- MCB
- NBP
- AlBaraka Bank
- Samba Bank
- Silkbank
- BOP (Bank of Punjab)
- Deutsche Bank
- Omni Bank
- Summit Bank
- Sindh Bank
- ZTBL
- JS Bank
- Habib Metro
- Post Office
Online Banking & Mobile Apps
Pay via your bank’s website/app:
- Log in → Bill Payment → Select K-Electric → Enter account number.
- Accepted by all major banks given above.
Mobile Wallets
- Easypaisa: App → Bill Payment → K-Electric.
- JazzCash: App → Utilities → K-Electric.
Retail Payment Centers
- KE Customer Care (in-person).
- KE Authorized Shops (grocery stores, pharmacies).
- General Post Offices.
Other Methods
- KE Live App: Click the Direct payment tab.
- WhatsApp Service: Request a bill → Pay via linked bank/wallet.
Can I arrange automatic bill payments with K-Electric?
Auto-pay is available via:
- Bank Standing Instructions – Check the auto pay option from your bank App
- Mobile Wallets – Easypaisa/JazzCash have auto-debit options.
- KE Live App – Enable notifications to get updates.
Note: KE will never charge bill payments automatically unless you authorise it.
What happens if I miss the KE bill payment deadline?
- Late Fee: Fines may be included (check your bill to find out).
- Disconnection Risk: In case of non-payment of bills, electricity can be suspended.
- Reconnection: Pay the Outstanding amount + the Reconnection fee.
Tip: Use KE WhatsApp (0348-0000118) to check outstanding dues/extension of bill in some cases.
Understanding Your K-Electric Bill:
Let’s check your KE bill bit by bit to know what we are paying, and it could save money too.
Decoding Your K-Electric Bill
The following are the points that you must check in your bill.
- Account Info: Name, address, and KE account number.
- Meter Details: Present and old readings, units used.
- Charges: Energy price, taxes, or any adjustments.
- Due Date: Always check the payment date.
Unit Price: What You Pay Per kWh:
In 2024, KE’s base rate is PKR 44.69 per unit, but the final rate applies on the following points:
- Tariff (residential, commercial).
- Fuel Charge Adjustments (FCA): Can be charged differently based on fuel cost.
- Peak-hour usage: High rates during certain periods (more information on that below).
Tip: Always see the “Tariff Information” section on your bill to know the rate.
How Your KE Bill is Calculated:
Your total bill includes:
- Power Charges: Units used × unit price.
- Fixed Fees: Meter rent ( PKR 200–300).
- Taxes: GST (17%), TV fee (PKR 35), etc.
- Adjustments: Fuel costs (FCA) or seasonal changes.
Example: If you consumed 300 units:
300 × PKR 44.69 = PKR 13,407
- PKR 200 (meter rent) + PKR 2,500 (taxes) = PKR 16,107
K-Electric Peak Hours in Karachi:
Electricity gets expensive during “peak hours” when demand is high:
- Summer (Apr–Oct): 6:30 PM – 10:30 PM.
- Winter (Nov–Mar): 6:00 PM – 10:00 PM.
Tip: Try to turn off ACs, Laundry, or heavy appliances that consume high electricity.
Understanding Your Tariff:
The tariff depends on your electricity usage.
- Residential: Normal rates for domestic use.
- Commercial/Industrial: Higher rates for commercial purposes.
- Time-of-Use: Lower rates for some plans on off-peak usage.
Check the “Tariff” section in your bill to see which rates are applied.
What is Consumer Tax?
Government tax, which is 5% is included in your bill for public services. Find in “Taxes & Duties”.
Additional Surcharge (PHL)
Public Lighting Surcharge: A Small fee is applied (PKR 3-5 per unit) for street lights in your location.
What is IBC?
Inter-Bank Charges: Paying online or to other banks small fee is applicable (PKR 10–20).
What is the Full Form of GEP
General Electric Power: Normal electric supply( no solar or any backup systems)
Pro Tip: Use the KE Live app to monitor your usage and learn more ways to save energy!
How to Register for a New K-Electric Connection
Consumers can get a new electricity connection through an online process with K-Electric. Below are the steps to get a new connection.
Visit the Official Website
Open up the K-Electric website at ke.com.pk and search for the new connection application and start. There are also other online services available 24/7.
Create an Account
To make a new account on the K-Electric website, click on the registration or sign-up button. Type your name, address, property details, phone number, and create a strong password. This account keeps you in track of your bill and future contacts.
Fill Out the Application Form
After successfully logging download the new application form for free. Fill up your personal information like property details and type of connections (residential, commercial, or industrial).
Upload Supporting Documents
Get ready your documents, e.g, proof of ownership, CNIC card any relevant undertakings (e.g., Multiple-Owner or commercial New Connection Undertaking). You can also find the checklist on the website. When you complete the document, upload it to the portal. K-Electric can request additional documents to ensure the validity with the authorities.
Submit the Application
After completing the form and the required documents, double-check them and upload them, and click the submit button. You will get the auto-generated provisional ID via email or SMS to track the application process.
Payment of Charges
To estimate your connection cost, K-Electrics provides an online load assessment and Cost Calculator. When you get the total charges, pay the initial charges and security deposit at the given banks, Habib Metro, Faysal, or Askari Bank, or through digital platforms like Easy Paisa, HBL Konnect, or 1LINK 1BILL. K-Electric also accepts payments via ATMs, telebanking, and the internet banking app.
Application Review
When you submit your application, K-Electric staff will review it, and it will be marked “Under Review”. If your application is missing something, it can be placed on “Hold,” and you will be asked to submit more documents. Failure to provide additional documents can lead to rejection.
Site Visit
When your application is approved K-Electric team will visit the site to check the connection setup. They will check the load required and confirm the details for your new connection.
Connection Approval
After completing the site visit and monitoring that K-Electric approves the request, you will get a Case ID via SMS on your registered number, which confirms the approval.
Finalize Connection
The new connection gets installed by K-Electric after approval, and they will install the meter and activate the power supply. In case you have any questions, you can call 118 or SMS to 8119, or check the KE Live app.
K-Electric makes life easier for its customers by less documentation and providing online access to tools. If you want to power up your home or multifloor projects, their pre-qualified consultant are there to help you and choose the ideal connections for your needs. Get started today!
How to Register for K-Electric Mobile Service
Category | Service | Details |
Contact Information | Head Office Address | KE House, 39-B Sunset Boulevard, Phase-II, DHA, Karachi |
Helpline | Dial 118 or 99000 | |
Email – Billing | customer.care@ke.com.pk | |
Email – Report Theft/Fraud | speakup@ke.com.pk | |
Email – Net Metering | net.metering@ke.com.pk | |
8119 SMS Service | SMS Service Number | 8119 |
Registration | Text REG [13-digit A/C #] (e.g., REG 0400012345678) to 8119 | |
Technical Complaint (Registered) | Text COMP to 8119 | |
Technical Complaint (Non-registered) | Text COMP [13-digit A/C #] (e.g., COMP 0400012345678) to 8119 | |
Check Registered Accounts | Text ACCT to 8119 | |
Load Shed Schedule (Registered) | Text LS to 8119 | |
Load Shed Schedule (Non-registered) | Text LS [13-digit A/C #] (e.g., LS 0400012345678) to 8119 | |
Bill Inquiry (Registered) | Text BILL to 8119 | |
Bill Inquiry (Non-registered) | Text BILL [13-digit A/C #] (e.g., BILL 0400012345678) to 8119 | |
De-Registration | Text UNREG [13-digit A/C #] (e.g., UNREG 0400012345678) to 8119 |
Frequently Asked Questions
Got questions in your mind about K-Electric’s services, bills to the KE Live app, or new connections?
What can I do with KE’s WhatsApp service?
There are many services you can get, like KE Duplicate Bill, check outages, lodge complaints, download tax certificates, or learn the requirements on how to apply for a new connection.
How do I start using it?
Save +92 348 0000118 in your phone or scan the KE Official QR Code shown on the bill or website, then send “Hello” on WhatsApp to proceed.
What if WhatsApp says power is “ON” but I have no electricity?
Complain about the KE app, and the staff will be in contact with you.
Can I get old bills?
You can download the previous bill on the app for up to 6 months.
What if I need a human agent?
Call 118 for direct contact with the agent of KElectric
How do I unsubscribe from SMS alerts?
Text “STOP” to 8119 anytime from your registered number.
Who do I contact for WhatsApp issues?
Email to whatsapp@ke.com.pk for any troubleshooting.
What’s the deal with the consumer tax on my K-Electric bill?
Get Registered with FBR to bring ourselves into the taxpayer list so to avoid 7.5% tax on bills over Rs. 25000 from July 2021.
How do I get started with a new K-Electric account?
Visit the website www.ke.com.pk, register ur self, fill up the application form, attach your documents, and pay the connection fee.
How can I join the KE Live mobile app?
Download the KE Live from the Play Store, enter your personal information, name, email, mobile number, and password. You will get an OTP to verify.
What should I do if my OTP for KE Live doesn’t show up?
Try again and tap the “Resend OTP” after 60 seconds, and you will get it.
What cool stuff can I do with the KE Live app?
The KE Live app lets you check your bill, tariff charges,loadshedding in your area, duplicate bills, complain, and contact customer support.
How do I pay my bill using KE Live?
Head to “My Billing,” Tap “Pay Now,” add your Visa/MasterCard info, verify OTP, and send the payment.
Is it safe to use my card on KE Live?
HBL’s payment gateway provides 3D-Secure, OTP, and encryption to keep your transactions safe.
Can I check my old bills on KE Live?
You can download the previous bill up to 6 months by clicking the Duplicate bill menu.
What happens if I’m late paying my bill?
You will have to pay extra charges if you pass the due date.
How do I report a power outage on KE Live?
File the complaint by tapping the red status in case the app shows “ON” and there is no light.
What if I don’t have my original documents for a new connection?
Bring attested copies of the document. You can attest from a Government employee, a Notary Public.
What’s the process if I lose my property documents for a new connection?
Submit verified true copies or get attested copies from a Government Employee, Notary Public, or Oath Commissioner.
What if my property is tied up with a bank mortgage?
Get a bank letter (not more than 45 days old) mentioning the documents that they’re holding, and it must be addressed to you.
Do I need ownership papers for Government-owned land?
No, only get an NOC from KMC, DC, or DMC and a lease or tenancy agreement.
How soon will someone survey my place for an Aasaan meter?
When you receive the Case ID, a surveyor will visit the site within 3-4 working days.
What’s this New Connection Estimate and Security Deposit all about?
The security deposit and estimated list of material costs are refundable and depend on your household load.
How fast will I get my estimate for a new connection?
It takes 5 days to get the estimate and 30 days for payment.
Where can I pay my estimate or security deposit?
Pay in person at bank branches like Habib Metro, Faysal, Askari, or through Easy Paisa and HBL Konnect. You can also pay online.
What’s an EIK Test Form, and how do I get one?
Eik Test Form is a wiring certificate that is issued by authorised contractors. Get one from the EIK offices in Karachi.
When will my new connection be up and running?
It will take 30 days to get the connection in running position after fulfilling all the requirements.
Why might K-Electric reject my new connection application?
There could be many reasons, but the major ones are missing documents, unpaid dues, and no access to the survey.
Can I get a commercial meter for my house?
A home-based business can get a commercial meter after completing a survey.
When are K-Electric’s peak hours in 2025?
April to November: 6:30 PM to 10:30 PM. November to March: 6:00 PM to 10:00 PM.
What does PHL mean on my bill?
PHL stands for Power Holding Limited and manages power sector payables.
How do I unsubscribe from K-Electric’s SMS updates?
Text UNREG [13-digit A/C #] to 8119 or opt out via Manage Accounts in KE Live.
Conclusion:
K-Electric is the main station of the Karachi power system. Over a century, it has powered up the major cities of Pakistan. With responsive customer support, easy application, online services, and tele services. Making it easier for customers. With a population of over a million, K-Electric powers up the domestic and commercial areas with efficiency and reliable services.
IESCO Links
- IESCO Duplicate Bill
- IESCO Bill Calculator
- Bill Payment Methods
- How it works?
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