KE Duplicate Bill: How to Check, Download PDF, and Pay Online
Misplacing your K-Electric bill is such a pain, right? It’s the last thing you need when trying to sort out your payments or figure out your electricity usage. We get how annoying it is to scramble for a solution. That’s where a KE Duplicate Bill comes in, making it easy to access your bill online without fuss.
You can check, download, or even pay your K-E Duplicate Bill in just a couple of clicks, no need to trek to an office. Our guide’s got you covered with simple steps to navigate the process, from viewing your bill to understanding charges and payment options. Forget the stress of lost bills, this is all about keeping things quick, clear, and hassle-free for you.
About the KE:
K-Electric, or KE as it’s commonly known, is the heartbeat of Karachi’s power supply, keeping the lights on for millions in Pakistan’s biggest city and beyond. Based in Karachi, this publicly listed company has been around since 1913, when it started as the Karachi Electric Supply Company (KESC) to power a small port town. Fast forward to today, KE serves 3.7 million customers across a massive 6,500-square-kilometer area, from Karachi to parts of Sindh like Dhabeji and Gharo, and even stretches into Balochistan towns like Uthal and Bela. It’s the only vertically integrated utility in Pakistan, handling everything from generating electricity to delivering it to your doorstep.
K-Electric Service Areas and Overview
K-Electric (KE) has been powering Karachi for over a century, serving as Pakistan’s only vertically integrated power utility, handling generation, transmission, and distribution. Spanning 6,500 square kilometers, K-E delivers electricity to over 3.7 million customers across Karachi, parts of Sindh (Dhabeji, Gharo), and Balochistan (Hub, Uthal, Vinder, Bela). Since 2009, KE’s majority shareholder, KES Power Limited, has invested over $4.1 billion, boosting generation by 1,057 MW, increasing transmission and distribution capacity by 29% and 60%, and cutting losses by 15.5%. KE’s network includes over 2,000 11 kV feeders and 29,000 km of lines, managed through 30 distribution centers. About 70% of its network is exempt from loadshedding due to timely bill payments and low theft, while the remaining 30% may face 6–10 hours of scheduled outages. For details, check KE’s website or K-E Live App.
Areas Under K-Electric’s Jurisdiction
K-Electric keeps the lights on across a massive region, covering Karachi and beyond. If you’re wondering where exactly they operate, here’s the breakdown.
- Karachi
- Malir
- Landhi
- Korangi
- Lyari
- Saddar
- Clifton
- Gulshan-e-Iqbal
- North Nazimabad
- Gulistan-e-Jauhar
- Defence Housing Authority (DHA)
- Gulshan-e-Maymar
- Gulshan-e-Hadeed
- Bin Qasim
- Orangi Town
- Baldia Town
- Shah Faisal Town
- Liaquatabad
- SITE Area
- Keamari
- Nazimabad
- Federal B Area
KE manages this vast region with a robust setup—think over 2,000 high-voltage feeders and nearly 29,000 km of power lines, all coordinated through 30 distribution centers. It’s a big job, but KE’s commitment keeps these diverse areas humming with electricity. Want to know more about your specific area? Pop over to KE’s website or download the KE Live App for the latest updates!
How to View and Download Your KE Duplicate Bill Online
Losing track of your K-Electric (KE) bill is such a pain, but grabbing a K-E Duplicate Bill online is a total lifesaver and honestly pretty easy. Whether you need to peek at your electricity statement, check your charges, or save a copy for your records, you can do it all from your couch in just a few minutes. Here’s a friendly guide to help you navigate the process of accessing or downloading your K-Electric Duplicate Bill without any hassle.
Steps to View and Download Your K-Electric Duplicate Bill
- Visit the K-Electric Website or a Trusted Platform
Fire up your browser and head to the official K-Electric website or a dependable third-party site like https://checkbills.com.pk/. Both are user-friendly and get you to your utility bill in no time. - Input Your Consumer Number
Find the field where you need to enter your 13-digit KE consumer number—it’s usually printed in the top right corner of any previous K-Electric bill. Make sure you type it correctly to avoid hiccups. Some platforms might also ask you to complete a quick captcha to confirm you’re not a robot. - Check Your Bill Details
Click the “View Bill” button, and just like that, your K-Electric Duplicate Bill will pop up on the screen. You’ll see all the important stuff like the amount owed, billing date, and due date for payment. - Save the Bill as a PDF
Need a copy for your files? Hit the “Download PDF” button, and your electricity bill will be saved to your device as a PDF. You can print it out or store it for whenever you need it. - Explore More Features
While you’re there, you can dig into other helpful details like payment deadlines or even settle your bill online. Many platforms offer options to manage your K-Electric account right from the same page.
Pro Tip
Want to make things even smoother? Download the K-Electric mobile app or sign up for their SMS service to send your bill details directly to your phone. It’s a fantastic way to keep tabs on your utility payments without sifting through emails or paper bills.
Where to Locate Your K-Electric Account Information
Confused about where to find your consumer number? No sweat—it’s right in the top right corner of any K-Electric bill. Your bill also includes other useful info, such as:
- Account Holder Name: The name registered with your KE account.
- Service Address: The location where K-Electric supplies your power.
- GST/NTN Number: A must-have for businesses handling tax filings.
- Tariff Information: The rate you’re charged is based on your electricity usage and area.
If you notice anything off with your bill details, contact K-Electric’s customer service at 118 or pop into one of their Integrated Business Centers (IBCs) to get it sorted.
With these simple steps, managing your K-Electric Duplicate Bill is a walk in the park. Say goodbye to the stress of misplaced utility statements and hello to quick, easy access whenever you need it!
Subscribe to K-Electric e-Bill:
Tired of digging through piles of paper to find your K-Electric bill? Signing up for KE’s e-Bill service is a super-easy way to get your monthly electricity bill sent straight to your email. Just fill out a quick form, and at the end of each month, you’ll receive your bill as a PDF attachment. To make sure it lands in your inbox, add noreply@billingke.com.pk to your safe sender list and keep your email address updated. KE’s not responsible if the bill gets lost in a full inbox or junk folder, so check your email regularly to stay on top of things. It’s a simple, eco-friendly way to manage your bills without the clutter!
K-Electric WhatsApp and SMS Services
K-Electric’s WhatsApp and SMS services are like having a power assistant in your pocket, making it crazy easy to manage your electricity stuff. Whether you need a quick KE Duplicate Bill, want to report a blackout, or check your load-shedding schedule, these 24/7 tools have you covered without the headache of waiting on hold. Here’s the lowdown on how to use them and why they’re so awesome.
K-Electric WhatsApp Service
This is your go-to for handling pretty much anything K-Electric-related right from your phone. The K-Electric WhatsApp Service is fully automated, super fast, and available round the clock. You can check your utility bill, file complaints, grab tax certificates, or even get info on new connections—all without making a single call.
How It Helps You
- Instant Access: Get your KE Duplicate Bill, report outages, or download forms in seconds.
- No Phone Tag: The automated bot handles everything, saving you time and stress.
Getting Started with KE’s WhatsApp Service
Jumping in is a breeze with two simple ways to connect:
- QR Code Scan: Open WhatsApp, scan the KE Official QR Code (you’ll find it on K-E’s website, bills, or social media), and you’re instantly linked.
- Save & Message: Add the KE Official Number (+92 348 0000118) to your contacts, open WhatsApp, and send a quick “Hi” to get started.
For first-time users, you’ll need to share your 13-digit KE consumer number once to link your account. After that, it’s smooth sailing!
KE Official QR Code
The KE Official QR Code is your shortcut to the WhatsApp service. Look for it on your electricity bill, KE’s social media pages, or their website. Scanning it skips the hassle of typing in the number, just one tap, and you’re connected to all the services, from checking your power status to grabbing a K-E Duplicate Bill.
KE Official Number (+92 348 0000118)
Save this number as “KE WhatsApp Help” for easy access. It’s your direct line to K-Electric’s WhatsApp bot, and the best part? It’s free to use, though your mobile provider might charge for data if you’re not on Wi-Fi. Send a “Hi,” and you’re ready to tackle your utility needs.
KE Duplicate Bill via SMS
Not into WhatsApp? No worries, K-Electric’s SMS service is a solid backup. Just text your 13-digit KE consumer number to 8119, and within minutes, you’ll get your KE Duplicate Bill details sent straight to your phone. It’s a quick, no-fuss way to keep up with your electricity bill.
K-Electric SMS Unsubscription Instructions
If you’re getting too many SMS alerts and want to hit pause, it’s easy to opt out. Simply text “STOP” to 8119 from your registered phone number, and you’ll get a confirmation that you’re unsubscribed. Want to come back later? You can always resubscribe through KE’s website or app.
Need Help?
- WhatsApp Hiccups? Drop an email to whatsapp@ke.com.pk, and KE’s team will sort you out.
- Other Options? Call 118 or use the KE Live App for more ways to connect.
- Pro Tip: Bookmark this guide so you’ve got all the details handy whenever you need them!
KE Bill Payment Methods
Bank Branches & ATMs
Pay in-person or via ATM at these banks (use your 13-digit KE account number):
- Bank Alfalah
- Askari Bank
- Allied Bank
- Faysal Bank
- Meezan Bank
- HBL
- MCB
- NBP
- AlBaraka Bank
- Samba Bank
- Silkbank
- BOP (Bank of Punjab)
- Deutsche Bank
- Omni Bank
- Summit Bank
- Sindh Bank
- ZTBL
- JS Bank
- Habib Metro
- Post Office
Online Banking & Mobile Apps
Pay via your bank’s website/app:
- Log in → Bill Payment → Select K-Electric → Enter account number.
- Supported by all major banks listed above.
Mobile Wallets
- Easypaisa: App → Bill Payment → K-Electric.
- JazzCash: App → Utilities → K-Electric.
Retail Payment Centers
- KE Customer Care Centers (in-person).
- Authorized Shops (e.g., grocery stores, pharmacies).
- Post Offices.
Other Methods
- KE Live App: Direct payment option.
- WhatsApp Service: Request a bill → Pay via linked bank/wallet.
Can I arrange automatic bill payments with K-Electric?
Yes! Auto-pay is available via:
- Bank Standing Instructions – Set up recurring payments through your bank.
- Mobile Wallets – Easypaisa/JazzCash offer auto-debit options.
- KE Live App – Enable notifications to avoid missing deadlines.
Note: K-E doesn’t directly deduct payments; automation depends on your bank/wallet.
What happens if I miss the KE bill payment deadline?
- Late Fee: A penalty may apply (check your bill for exact charges).
- Disconnection Risk: Persistent non-payment can lead to power suspension.
- Reconnection: Pay the overdue amount + possible reconnection fee.
Tip: Use KE WhatsApp (0348-0000118) to check dues/extend deadlines in special cases.
Understanding Your K-Electric Bill:
Let’s break down your KE bill in simple terms so you can understand exactly what you’re paying for and maybe even save some money!
Decoding Your K-Electric Bill
Your bill isn’t just a number—it’s a detailed breakdown of your electricity usage. Here’s what to look for.
- Account Info: Your name, address, and KE account number.
- Meter Details: Current and previous readings, units consumed.
- Charges: Energy costs, taxes, and any adjustments.
- Due Date: Pay before this to avoid late fees!
Unit Price: What You Pay Per kWh:
As of 2024, K-E’s base rate is around PKR 44.69 per unit, but your final rate depends on:
- Your tariff (residential, commercial, etc.).
- Fuel Charge Adjustments (FCA): Changes monthly based on global fuel prices.
- Peak-hour usage: Higher rates during certain times (more on that below).
Tip: Check the “Tariff Information” section on your bill for your exact rate.
How Your KE Bill is Calculated:
Your total bill is a mix of:
- Energy Charges: Units used × unit price.
- Fixed Fees: Meter rent (usually PKR 200–300).
- Taxes: GST (17%), TV fee (PKR 35), etc.
- Adjustments: Fuel costs (FCA) or seasonal changes.
Example: If you use 300 units:
300 × PKR 44.69 = PKR 13,407
- PKR 200 (meter rent) + PKR 2,500 (taxes) = PKR 16,107 total.
K-Electric Peak Hours in Karachi:
Electricity costs more during “peak hours” when demand is highest:
- Summer (Apr–Oct): 6:30 PM – 10:30 PM.
- Winter (Nov–Mar): 6:00 PM – 10:00 PM.
Smart Saving Tip: Avoid running ACs, washing machines, or heavy appliances during these times!
Understanding Your Tariff:
Your tariff depends on how you use electricity:
- Residential: Cheaper rates for homes.
- Commercial/Industrial: Higher rates for businesses.
- Time-of-Use: Some plans offer lower rates for off-peak usage.
Check your bill’s “Tariff” section to see which applies to you.
What is Consumer Tax?
A 5% government tax is added to your bill for public services. It’s listed under “Taxes & Duties.”
Additional Surcharge (PHL)
Public Lighting Surcharge: A small fee (around PKR 3–5 per unit) to maintain street lights in your area.
What is IBC?
Inter-Bank Charges: A tiny fee (PKR 10–20) for paying online or through banks.
What is the Full Form of GEP
General Electric Power: The standard electricity supply (not solar or backup systems).
Pro Tip: Use the KE Live App to track your daily usage and spot ways to save!
How to Register for a New K-Electric Connection
Getting a new electricity connection with K-Electric is straightforward and user-friendly, thanks to their streamlined online process. Below, I’ll walk you through each step to ensure you can power up your home or business with ease. Let’s dive in!
Visit the Official Website
Start by heading to K-Electric’s official website at ke.com.pk. This is your gateway to all their online services, including the new connection application. The site is available 24/7, so you can begin the process whenever it suits you.
Create an Account
Next, set up an account on the K-Electric website. Click on the registration or sign-up option, provide your basic details like name, email, and phone number, and create a secure password. This account lets you access the application portal, track your request, and manage future interactions with K-Electric.
Fill Out the Application Form
Once logged in, download the New Connection Application Form from the website, it’s free! Fill it out with accurate details, including your personal information, property details, and the type of connection you need (residential, commercial, or industrial). K-Electric has simplified the form to make this step quick and painless.
Upload Supporting Documents
Gather your required documents, such as ownership proof, CNIC, and any relevant undertakings (e.g., Multi-Owner or Industrial New Connection Undertaking). You can find a complete checklist and downloadable formats on the website. Upload these documents directly to the portal. Note that K-Electric may request additional documents if needed, so ensure everything is clear and validated by the relevant authorities.
Submit the Application
Double-check your form and documents, then hit the submit button. After submission, you’ll receive an auto-generated Provisional ID via email or SMS. This ID is your key to tracking your application’s progress, so keep it handy.
Payment of Charges
Calculate your connection costs using K-Electric’s online Load Assessment and Cost Calculators. Once you get the estimate, pay the initial charges and security deposit at designated banks like Habib Metro, Faysal, or Askari Bank, or through digital platforms like Easy Paisa, HBL Konnect, or 1LINK 1BILL. K-Electric accepts payments via ATMs, mobile banking, and internet banking for your convenience.
Application Review
K-Electric’s team will review your application and documents. During this stage, your request will be marked as “Under Review.” If anything is missing, your application might be placed on “Hold,” and you’ll be notified to provide the required information. Failure to submit documents within the stipulated time could lead to rejection, so stay responsive!
Site Visit
If your application passes the review, K-Electric schedules a site visit to assess the property and ensure the connection setup is feasible. They’ll verify the load requirements and confirm the technical details for your connection.
Connection Approval
Once the site visit is complete and everything checks out, K-Electric approves your request. You’ll receive a Case ID via SMS to your registered mobile number, confirming that your connection is good to go.
Finalize Connection
With approval in hand, K-Electric finalizes the installation process. They’ll set up the meter and activate your electricity supply. You’re now officially powered by K-Electric! If you have any questions during this process, reach out to their 118 Response Centre, SMS 8119, or connect via social media or the KE Live app.
K-Electric makes applying for a new connection a breeze with reduced documentation and online tools. Whether you’re setting up a home or a multistory project, their services, including pre-qualified consultants for complex projects, ensure a smooth experience. Get started today and light up your space!
How to Register for K-Electric Mobile Service
Category | Service | Details |
Contact Information | Head Office Address | KE House, 39-B Sunset Boulevard, Phase-II, DHA, Karachi |
Helpline | Dial 118 or 99000 | |
Email – Billing | customer.care@ke.com.pk | |
Email – Report Theft/Fraud | speakup@ke.com.pk | |
Email – Net Metering | net.metering@ke.com.pk | |
8119 SMS Service | SMS Service Number | 8119 |
Registration | Text REG [13-digit A/C #] (e.g., REG 0400012345678) to 8119 | |
Technical Complaint (Registered) | Text COMP to 8119 | |
Technical Complaint (Non-registered) | Text COMP [13-digit A/C #] (e.g., COMP 0400012345678) to 8119 | |
Check Registered Accounts | Text ACCT to 8119 | |
Load Shed Schedule (Registered) | Text LS to 8119 | |
Load Shed Schedule (Non-registered) | Text LS [13-digit A/C #] (e.g., LS 0400012345678) to 8119 | |
Bill Inquiry (Registered) | Text BILL to 8119 | |
Bill Inquiry (Non-registered) | Text BILL [13-digit A/C #] (e.g., BILL 0400012345678) to 8119 | |
De-Registration | Text UNREG [13-digit A/C #] (e.g., UNREG 0400012345678) to 8119 |
Frequently Asked Questions
Got questions about K-Electric’s services, from bills to the KE Live app or new connections?
What can I do with KE’s WhatsApp service?
Tons! Get your KE Duplicate Bill, check outages, file complaints, download tax certificates, or learn how to apply for a new connection.
How do I start using it?
Save +92 348 0000118 or scan the KE Official QR Code (on bills or KE’s website), then send “Hi” on WhatsApp.
What if WhatsApp says power is “ON” but I have no electricity?
Report it through the app, and KE will send a repair crew to fix it fast.
Can I get old bills?
Yep, you can download up to six months of past electricity bills.
What if I need a human agent?
The service is automated, but you can call 118 for live support.
How do I unsubscribe from SMS alerts?
Text “STOP” to 8119 from your registered number.
Who do I contact for WhatsApp issues?
Email whatsapp@ke.com.pk for any tech troubles.
What’s the deal with the consumer tax on my K-Electric bill?
Non-tax filers pay a 7.5% tax on bills over Rs. 25,000 (since July 2021), but if you’re on the FBR’s taxpayer list, you’re exempt.
How do I get started with a new K-Electric account?
Head to www.ke.com.pk, sign up, complete the connection form, upload your documents, pay the fees, and wait for approval.
How can I join the KE Live mobile app?
Download KE Live from Google Play or Apple App Store, enter your name, email, mobile, CNIC, and an 8+ character password, then verify with an OTP.
What should I do if my OTP for KE Live doesn’t show up?
Tap “Resend OTP” after 60 seconds if it’s not in your messages.
What cool stuff can I do with the KE Live app?
Check your power status, load shedding schedules, billing info, download duplicate bills, file complaints, report theft, and find Customer Care Centres.
How do I pay my bill using KE Live?
Go to “My Billing,” hit “Pay Now,” add your Visa/MasterCard details, verify with an OTP, and confirm the payment.
Is it safe to use my card on KE Live?
HBL’s payment gateway uses 3D-Secure, OTP, and encryption to keep your transactions secure.
Can I check my old bills on KE Live?
Yes, you can download up to six months of duplicate bills from the Duplicate Bill menu.
What happens if I’m late paying my bill?
You might face extra charges or penalties, so try to pay on time to keep things smooth.
How do I report a power outage on KE Live?
If the app shows “ON” but you’re without power, tap the red status to file a complaint.
What if I don’t have my original documents for a new connection?
Bring photocopies attested by a Government Employee, Notary Public, or Oath Commissioner.
What’s the process if I lose my property documents for a new connection?
Submit certified true copies or attested copies from a Government Employee, Notary Public, or Oath Commissioner.
What if my property is tied up with a bank mortgage?
Provide a bank letter (less than 45 days old) listing the documents they’re holding, addressed to you.
Do I need ownership papers for Government-owned land?
Nope, just get an NOC from KMC, DC, or DMC and a lease or tenancy agreement.
How soon will someone survey my place for an Aasaan meter?
A surveyor will visit within 3–4 working days after you get your Case ID.
What’s this New Connection Estimate and Security Deposit all about?
The estimate lists material costs, and the security deposit is a refundable amount based on your property’s load.
How fast will I get my estimate for a new connection?
You’ll have it within 5 days, and it’s good for 30 days to make your payment.
Where can I pay my estimate or security deposit?
Pay online or at banks like Habib Metro, Faysal, Askari, or through Easy Paisa and HBL Konnect.
What’s an EIK Test Form, and how do I get one?
It’s a wiring certificate from EIK, issued by authorized contractors. Pick one up at the EIK offices in Karachi.
When will my new connection be up and running?
It’ll be energized within 30 days, as long as you’ve met all requirements.
Why might K-Electric reject my new connection application?
Reasons include unpaid dues, under-construction property, no survey access, missing documents, or nonpayment.
Can I get a commercial meter for my house?
Yes, if you’re running a business from home, which a surveyor will confirm.
When are K-Electric’s peak hours in 2025?
April to November: 6:30 PM–10:30 PM. November to March: 6:00 PM–10:00 PM.
What does PHL mean on my bill?
PHL stands for Power Holding Limited, which handles power sector payables.
How do I unsubscribe from K-Electric’s SMS updates?
Text UNREG [13-digit A/C #] to 8119 or opt out via Manage Accounts in KE Live.
Conclusion:
To wrap things up, K-Electric is the heartbeat of Karachi’s power, keeping the city buzzing for over a hundred years. With user-friendly tools like the KE Live app, easy online connection setups, and handy options like the 8119 SMS service, they’re all about making life simpler for us. Whether you’re sorting out a new meter, paying your bill, or fixing a glitch, K-Electric’s got your back with reliable, approachable service that keeps our homes and businesses lit up and ready to go.
IESCO Links
- IESCO Duplicate Bill
- IESCO Bill Calculator
- Bill Payment Methods
- How it works?
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